FAQ

As the rigs are 3d printed, orders can take up to 5 days to be processed and shipped.

You can always check your account to view the state of your order and you’ll be notified every time the order is updated.

We only accept Paypal, which we believe is on the best interest for our clients.

Orders are shipped from Faro, Portugal.

Orders can be tracked through CTT Expresso Website.

Shipping time is aprox:

  • Europe – 3 to 5 days
  • Rest of the World – 10 to 15 days

We do not accept returns/refunds.

It outputs a bit above 4k if you use custom scripts that allow you to shoot in 1600 x 1200 @ 60fps.

We use Autopano Video Pro 2 + Autopano Giga, please check our Useful Info for more details.

ABS and PLA are the most common materials for 3d printed parts.

ABS is a tougher plastic and also more durable, but more difficult to print.

PLA is also a though plastic but cannot withstand as much force as ABS, tends to shatter if hit with a hammer for example.